Thursday, November 23, 2006

70% of JIB call center grads now employed

The JIB e-Academy has achieved a 70 percent employment batting average for those who graduated from the 100 hours Call Center Finishing Course offered by the e-Academy in Davao and in General Santos City.

JIB e-Academy’s, which is accredited by the Technical Education and Skills Development Authority, opened in the city last May 2006 and in General Santos City last October 2006.

“The 100 hours Call Center Finishing Course develops the necessary skills, confidence and abilities needed by an individual to work in a call center,” JIB e-Academy President Joji Ilagan Bian said.

Bian said they have produced a total of 485 graduates, 70 percent of whom have been absorbed and now gainfully employed by call centers in Davao City and in Manila. “We have successfully placed our latest graduates in good paying jobs with international call centers based in Manila,” she added.

“The General Santos Branch has produced 70 graduates and 73% of them or 53 graduates passed the first series of interviews done through teleconferencing,” she said.

About 45 percent of those pre-screened passed the final interview and were given job offers in Davao and Manila call centers while the rest were placed in the manpower pool for future accounts.

Bian said their partner call centers in Manila and Davao were very much impressed with the level of communication skills of the JIB e-Academy graduates. “Our Gen San graduates are hard working, committed and possess positive work values, which is one of the more important metrics that the BPO industry is requiring from their workers,” she said.

The employment statistics of the first batch of graduates from the GSC branch is already a good bench mark for a start. With this performance, she added, there is no doubt that Gen San is already prepared to accept investors in the Call Center Sector.

JIB e-Academy is the first in Mindanao to offer seminars and customized programs in English proficiency and training in the contact center industry. It is equipped with the most modern facilities and state of the art technology for effective learning.

Bian said it is also the only school in Mindanao that has for its partner, its own sister company, the Six Eleven Global Services, a 100% Filipino owned international call center operating in Davao City. Through Six Eleven Global Services, graduates are given access to employment provided they pass the standards.(lovely a. carillo)

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