Sunday, December 16, 2007

Gaisano Mall Incident Raise Concerns Over Mall Security And Preparedness


Is Gaisano Mall prepared for emergency situations?

The death of a woman who fell down from an escalator on the 4th level of Gaisano Mall is a tragic "accident" which raised concerns about the safety of the different malls in Davao City. Dabawenyos may think that safety and security is equal to beign free from bomb scare and the likes. However, this incident should make Davao mall owners think twice about how safe the location of their escalators are. Another question which should be answered by the malls is if they have security provisions for such an eventuality.

Staff and employee preparedness in cases of emergency such as the fall of that woman from the 4th level is very crucial. There was one incident involving city councilor Rachel Zozobrado and her kids at Gaisano Mall. In a privilege speech delivered at the SP last November, Zozobrado recounted how the security personnel of Gaisano Mall refused to let her and her kids out (including other customers) despite a 20-minute brownout in the mall. She said she decided to get out as soon as possible since there were no emergency lights inside the mall and the children were already scared.

Perhaps the City Council should take a look at the security measures and preparations being done not only by Gaisano Mall but the other malls in town. Maybe the security guards should concentrate less on literally putting a check mark on the already paid purchases of their customers and look after the latter's safety first.

7 comments:

MariaLinda said...

hi lovely,

Because the security guards at this mall are store checkers with arms. Poor guys.

But the incident points out, too, the inadequacy of the structure of the escalators in terms of safety. Care was always taken in terms of getting trapped. Who would have thought the possibility of anyone accidentally going overboard? The manufacturers must also be taken to task, I would say.

By the way, how are you? Are you still with UP Min? Glad to know you are also a blogger.

lovely said...

Hi Linds,

I've been working at home for more than 2 years na writing contents for blogs and websites. How are you? I heard Alan has been on leave for a year na

MariaLinda said...

Hi lovely,

glad to know you are doing alright. attagirl! great blog you have here.

Merry Christmas!

Anonymous said...

i dont think it is the malls fault if the girl really decided to jump. I dont think the mall did anything wrong. Everything in the mall is at par with international standards.

Security personnel dont have the authority to do anything in this case. Even a person who knows first aid has no business in this kind of situation. ONLY 911 or medical personnels have the right to do anything.

lovely said...

if you see someone dying, and you have the basic life saving skills to help him, will you wait for 911 or the police to save him?

Anonymous said...

you wont be able to save a person using first aid kit when someone falls from the fourth floor. If you were there when it happened the girl died on the spot. So even if you wait for 911 or dont. NOthing would change. 911 said the mall did the right thing on not touching the body. Cuz if the mall did touch or move the body they could be liable if something happened. I was talking to a friend who is a doctor and we were talking about this topic. HE told me that even people with basic first aid or even nurse wont be able to help the person.

Unknown said...

Basic Life Support is indeed important in such establishments such as malls and other places where people convene. We cannot directly point out that the mall security does not have basic knowledge on emergency life saving skills or basic first aid, but I do know that its a must for security guards to have training from red cross on basic cpr and first aid as part of renewing their license.

I have experienced accidents at the mall and have seen that these guards have shown concern and helped the victims in many ways. Lucky for the mall that San Pedro Hospital is just a stones throw away. Im sure that the mall covers for any expenditures in case of accidents or something less than suicide.

As per the case of the councilor, I agree that they should not keep people in when such cases such as brown outs happen. But I figured that it may be a way for them to secure the mall for people who take advantage of these situations. What I would suggest is that they should have sufficient emergency lights in all key areas and create a system when such cases happen.

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